Portada

THE HUMAN TOUCH IBD

BCS, THE CHARTERED INSTITUTE F
12 / 2012
9781906124915
Inglés

Sinopsis

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport, team working, leadership, negotiation, written communication, managing conflict, presentation skills, coaching and mentoring, problem solving.